Cookie Policy
How we use cookies and similar technologies.
This Cookie Policy explains how Bizy Technologies LLC ("Company," "we," "us," or "our") uses cookies and similar technologies when you visit our Hello JURI platform and services (collectively, the "Service").
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
In addition to cookies, we may use other similar technologies such as pixel tags, web beacons, and local storage. These technologies perform similar functions to cookies and are treated the same under this policy.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Operations: To enable core functionality of the Service, including authentication and security
- Preferences: To remember your settings and preferences, such as language and display options
- Performance: To analyze how visitors use our Service and to monitor performance
- Marketing Measurement: To understand which campaigns lead to signups, checkout starts, purchases, and inquiries when marketing cookies are enabled
- Security: To help detect and prevent security threats and fraud
3. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Authentication, session management, security (CSRF protection) | Session or short-lived |
| Functional | User preferences, consent choices, and product settings | Varies |
| Analytics | Understanding user behavior and improving the Service | Varies by provider |
| Marketing & Support | Advertising attribution, conversion measurement, and chat/support widgets | Varies by provider |
4. Technologies We Use Today
| Provider | Category | Purpose | Notes |
|---|---|---|---|
| Hello JURI | Essential / Functional | Session authentication, CSRF protection, organization context, and consent preference storage | Includes first-party cookies or local storage items used by the product |
| Google Analytics | Analytics | Measures traffic, page views, and general site usage when enabled | Optional and governed by your analytics consent settings where required |
| PostHog | Analytics | Product analytics, event measurement, and usage insights when enabled. Where server-side product telemetry is enabled, limited authenticated product-usage events may also be processed without setting analytics cookies | Browser-based PostHog tracking is optional and governed by your analytics consent settings where required. Server-side telemetry is deployment configured and intended for limited product-usage measurement |
| Hotjar | Analytics | Session replay, heatmaps, and behavioral analytics when enabled | Configured to run by default in this deployment; browser or provider-level controls may still apply |
| Google Ads | Marketing | Measures advertising attribution and conversion events such as signups, checkout starts, paid subscriptions, and lead inquiries when enabled | Optional and governed by your marketing consent settings where required. Server-side conversion measurement may use campaign identifiers and hashed first-party contact data when a paid conversion occurs |
| Meta Pixel | Marketing | Helps measure advertising and marketing campaign performance when enabled | Optional and governed by your marketing consent settings where required |
| Tawk.to | Support / Communications | Powers live chat or support widgets when enabled | May set cookies or similar storage depending on deployment settings |
5. Third-Party Cookies
Some cookies or similar technologies are placed by third-party providers that help us operate or measure the Service. Depending on environment configuration and your consent choices, these providers may include:
- Google Analytics, PostHog, and Hotjar: Analytics and product usage measurement, where enabled
- Google Ads and Meta Pixel: Marketing attribution and advertising effectiveness
- Tawk.to: Customer support and live chat features
We do not control these third-party cookies. Please refer to the privacy and cookie policies of the respective third parties for more information.
6. Managing Cookies
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. Here are links to cookie management instructions for common browsers:
6.2 Cookie Consent
When you first visit our Service, we present you with a cookie consent banner. You can:
- Accept All: Allow all cookies, including analytics and optional cookies
- Essential Only: Only allow cookies necessary for the Service to function
- Customize: Choose which cookie categories to accept
You can manage cookies through your browser settings at any time. Where in-product consent controls are available, you can also use those controls to update optional analytics or marketing preferences.
6.3 Opt-Out of Analytics and Marketing
You can opt out of analytics or marketing tracking by adjusting any available in-product consent controls or by using your browser's built-in cookie management settings to block optional cookies.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Service does not currently respond to Do Not Track signals. However, you can manage your cookie preferences as described above.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
9. Contact Us
If you have any questions about our use of cookies, please contact us: